Privacy Policy – Suvria Premium Makhana
Last Updated: June 21, 2025
Our Commitment to Your Privacy
At Suvria, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, purchase our products, or voluntarily submit content to us.
Information We Collect
- Personal Information: Name, email address, phone number, and other contact details you provide.
- Transaction Information: Billing details, shipping address, and payment information required to process orders.
- Usage Information: Device information, IP address, browser type, pages visited, and cookies used to improve site performance.
User-Generated Content & Media Submissions
When you voluntarily submit photos, videos, audio, or other content through our website (including the Share page or promotional campaigns), we may collect additional information related to that submission.
- Photos, videos, or other media you upload
- Personal information visible within submitted content
- Contact details provided for communication or reward fulfillment
- Payment identifiers (such as UPI ID) used solely for thank-you payouts
Submitted content may be reviewed, moderated, approved, or rejected in accordance with our User-Generated Content (UGC) Terms & Conditions.
Approved content may be used for testimonials, marketing, social media, and advertising purposes, subject to your consent and the applicable terms.
How We Use Your Information
Order Fulfillment
Process payments, manage orders, and deliver purchased products.
Customer Support
Respond to inquiries, resolve issues, and communicate updates.
Quality Improvement
Analyze usage patterns to improve our products and services.
Marketing & Testimonials
Use approved user-submitted content for testimonials, brand storytelling, social media, and advertising campaigns.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy.
- Approved user-generated content may be retained for ongoing marketing and promotional use.
- Rejected content submissions may be deleted from our systems after a reasonable period.
- Transaction and accounting records are retained as required by applicable Indian laws.
Security Measures
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
Online payments are processed through Razorpay, a PCI-DSS compliant payment gateway using industry-standard encryption.
Media uploads and storage may be handled by trusted third-party service providers such as Cloudinary for secure storage and processing.
Your Rights & Choices
- Access or update your personal information
- Opt out of marketing communications
- Request deletion of personal data, subject to legal and contractual obligations
Cookie Policy
We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can manage cookie preferences through your browser settings.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: privacy@suvria.com
Registered Office: Suvria Enterprises, Chandopatti, Samastipur, Bihar-848129, India
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of our website after such updates constitutes acceptance of the revised policy.